Terms of service

Welcome to CharmNest.site.

These Terms of Service govern your access to our website, use of our services, and purchases made through CharmNest.

By accessing CharmNest.site or placing an order, you agree to these Terms to the extent permitted by applicable law.

Use of Our Website

You may use CharmNest.site for lawful personal shopping and related purposes.

You must not misuse our website for fraudulent transactions, malicious activity, unauthorized access, distribution of harmful software, interference with website operation, intellectual property infringement, or other unlawful conduct.

Product Information

We make reasonable efforts to accurately present our jewelry through photographs, descriptions, product names, colors, dimensions, materials, and other available specifications.

However, minor variations may occur.

Decorative beads, stone-inspired elements, charms, floral components, and similar details can display reasonable differences in appearance.

Product Colors

We aim to represent product colors accurately.

However, actual colors may vary slightly because of photography, lighting, screen brightness, display calibration, device technology, or reasonable product variation.

Natural and Decorative Elements

Where a product contains natural stone or natural-material components, variations in color, texture, pattern, or appearance may occur.

Such variations are not necessarily considered defects.

Product Availability

Products and variants are subject to availability.

Where permitted by law, we may modify, discontinue, or update products without prior notice.

Prices

Prices displayed on CharmNest.site may change periodically.

The applicable price is generally the price displayed when the customer submits an order, subject to correction of obvious errors and applicable law.

Orders

Submitting an order does not necessarily constitute final acceptance.

Where permitted by applicable law, we may decline or cancel orders for legitimate reasons such as product unavailability, payment problems, suspected fraud, inaccurate customer information, obvious pricing errors, or operational limitations.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

Payments

Customers must provide accurate and authorized payment information.

Payments may be processed through third-party payment providers integrated with our ecommerce platform.

Shipping

CharmNest provides free worldwide shipping to supported destinations.

Estimated delivery is approximately 7–10 days.

Delivery estimates are not guaranteed and may be affected by customs, carrier delays, weather, holidays, transportation interruptions, or circumstances outside our reasonable control.

Returns

Eligible products may be returned within 30 days of delivery according to our Return & Refund Policy.

Jewelry Care

Customers are responsible for following applicable care instructions.

Jewelry may be affected by prolonged exposure to moisture, perfumes, cosmetics, cleaning chemicals, excessive friction, or unsuitable storage conditions.

Intellectual Property

CharmNest branding, written content, graphics, website design, and other proprietary materials may be protected by copyright, trademark, or other intellectual property laws.

Unauthorized commercial reproduction, redistribution, or exploitation is prohibited.

Limitation of Liability

To the maximum extent permitted by applicable law, CharmNest will not be liable for indirect, incidental, special, or consequential damages arising from website or product use where such liability may legally be excluded.

Nothing in these Terms excludes mandatory consumer rights or liabilities that cannot legally be excluded.

Changes to These Terms

We may update these Terms periodically to reflect changes in our business, website, services, or legal requirements.

The current version published on CharmNest.site will apply from its stated effective date.