Contact information

CharmNest is committed to providing customers with accessible support before, during, and after their purchase.
You may contact us regarding product questions, order status, shipping, returns, refunds, damaged or incorrect products, website issues, or other customer-service matters.
Business Information
Store Name: CharmNest
Website: CharmNest.site
Established: 2022
Business Address:
1425 Greasy Br
Hagerhill, Kentucky
United States
Customer Support Email:
support@CharmNest.site
Customer Support Phone:
619-400-9858
Order Support
When contacting us about an existing order, please provide your full name, order number, and the email address used during checkout.
For damaged, defective, or incorrect products, including photographs showing the product and relevant issue can help us review your request more efficiently.
Returns and Refunds
Return and refund requests should be submitted to support@CharmNest.site within the applicable 30-day return period.
Please contact us before sending a return so that our team can provide the correct return instructions.
Shipping Questions
For questions regarding tracking or delivery, include your order number and any tracking information available to you.
Our team will review the available shipment information and assist with the next appropriate step.
General Inquiries
For general questions about CharmNest, our products, store policies, or website, customers may contact us by email or telephone using the information above.
We encourage customers to use support@CharmNest.site for order-related requests so that relevant information can be documented and reviewed efficiently.