Shipping policy
At CharmNest, we want your jewelry shopping experience to remain simple from checkout through delivery.
Free Worldwide Shipping
We provide free standard worldwide shipping to destinations supported by our shipping network.
No minimum purchase amount is required for qualifying free standard shipping unless otherwise clearly stated during checkout.
Estimated Delivery
Our standard estimated delivery timeframe is:
7–10 days
Please note that this is an estimate and not an absolute guaranteed delivery date.
Processing
Orders require processing before shipment.
We aim to prepare orders efficiently, although processing may occasionally be affected by public holidays, promotional periods, unusually high order volumes, or operational circumstances.
Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
Please allow time for the carrier's tracking system to register and display initial shipment information.
International Orders
CharmNest serves customers in supported destinations around the world.
International shipments may be subject to customs processing and destination-specific requirements.
Any applicable taxes, duties, customs fees, or similar charges will be handled according to applicable law and disclosures provided during the purchasing process.
Potential Delays
Shipping delays can occasionally occur due to:
Customs inspections.
Carrier disruptions.
Severe weather.
Public holidays.
High seasonal shipping volumes.
Transportation interruptions.
Incorrect delivery information.
Circumstances outside our reasonable control.
Address Information
Customers are responsible for entering accurate and complete shipping information during checkout.
If you discover an error after submitting your order, contact us immediately.
We will make reasonable efforts to correct the information before shipment, but changes cannot be guaranteed after fulfillment has begun.
Lost Packages
If your order appears to have been lost during transit, contact our customer support team with your order details.
We will review available shipment information and work toward an appropriate resolution.
Damaged Deliveries
If merchandise arrives damaged, please retain the product and packaging where practical and contact us with photographs and your order information.
Shipping Questions
For assistance:
Email: ezechielhoustoncm@hotmail.com
Phone: 619-400-9858