Shipping policy
CharmNest is committed to providing a straightforward and transparent delivery experience. This Shipping Policy explains our shipping costs, estimated delivery timeframe, order processing, tracking, international delivery, and procedures for delayed or problematic shipments.
Free Worldwide Shipping
CharmNest offers free standard shipping to destinations worldwide where delivery service is available.
There is no minimum purchase amount required to qualify for our standard free shipping offer unless a specific promotion or product page expressly states otherwise.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
This is an estimated timeframe rather than an absolute delivery guarantee. Delivery may occasionally take longer because of circumstances outside our reasonable control.
Order Processing
After an order is successfully placed and payment is confirmed, it enters our fulfillment process. Customers should carefully verify their delivery information during checkout.
When available, shipping or tracking information will be provided after the order has been dispatched.
Tracking Your Order
Where tracking is available, customers may receive tracking details by email or through the applicable order information page.
Tracking information may require some time to update after the carrier first receives the shipment. Temporary gaps in tracking updates do not necessarily indicate that a shipment has been lost.
International Shipping
Because CharmNest serves customers internationally, shipments may cross national borders and may be subject to local customs procedures, import regulations, or inspections.
Any customs duties, import taxes, or similar governmental charges that apply in a destination jurisdiction will be handled according to applicable law and the information presented during the purchasing process.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you discover an error in your shipping address, contact support@CharmNest.site as quickly as possible. We will attempt to correct the information before shipment, but changes cannot be guaranteed after an order has entered fulfillment or has been dispatched.
Delayed Shipments
Occasional delays can occur because of carrier disruptions, customs procedures, severe weather, transportation issues, peak shipping periods, public holidays, or other circumstances beyond our reasonable control.
If your shipment appears significantly delayed beyond the expected delivery timeframe, contact our support team with your order number so we can review the available shipment information.
Lost or Damaged Packages
If tracking indicates an unusual delivery problem, or if your package arrives damaged, please contact us promptly.
Provide your order number and any relevant photographs or delivery information. We will review the situation and determine an appropriate resolution based on the circumstances and applicable consumer protections.
Multiple-Item Orders
Products within the same order may occasionally be shipped separately. If this occurs, packages may arrive on different dates even though they belong to the same order.
You will not be charged additional standard shipping fees because an order is divided into multiple shipments.
Shipping Support
For questions regarding delivery, tracking, or an existing shipment, contact:
Email: support@CharmNest.site
Phone: 619-400-9858
Address: 1425 Greasy Br, Hagerhill, Kentucky, United States